Careers In Technology and Innovation (CITI)
|Community Lead
Remote, Remote, Canada
Summary
Managed the end-to-end member journey for a global professional community, focusing on strategic engagement and retention programs.
Highlights
Reduced inactive user rates by 52% through the implementation of structured engagement playbooks and targeted activation programs.
Implemented robust community onboarding processes, engagement tracking mechanisms, and data-driven retention initiatives to foster a thriving global community.